![]() To address the issue correctly, the first step is to identify where the issue lies. Audio Does Not Sync with VideoĪnother problem that many TVs encounter is the audio not synchronizing with the video. Quickly scan our article that talks about Are TCL TV Remotes Universal? 5. In this case, the best fix would be to uninstall the app, reboot, then reinstall the app. In some cases, a crucial file in the app gets corrupted, which leads to the app crashing consistently. Go to Clear Cache in the options and press Ok to confirm.Click on Apps and select the apps you plan to clear the cache.Press the Home button and open the Settings Menu.Wait for 30 seconds, and your TV’s cache will be cleared.įor those using TCL TVs with Android, you will need to clear the cache in each app.The first thing you need to do is to clear the cache of your TV.įor TCL TVs using Roku, here’s how to clear the cache: Every time you launch the app, it will crash upon bootup or while in use. Sometimes apps crash when you least expect it. If the problem remains, reset the Wi-Fi router. ![]() Check that you want your TV to “Always Accept” your laptop or whatever mirroring device you are using. You should open the Settings, go to System, look for Screen Mirroring, and open Screen Mirroring Devices. There are three settings: Always Accept, Accept, and Always Ignore for the device. If you are trying to mirror your Laptop to the Roku TV to access compatible apps, you need to adjust Screen Mirroring settings. If the problem persists, consult your Internet service provider before checking in your TV for repair. Make sure the router is working properly.Make sure the Ethernet cable is connected properly.The fix for these error codes are simple: If you encounter these error codes, the problem lies with the Ethernet cable. Should these steps still fail to restore Internet connectivity on your TV, then it’s time to do a factory reset. Once the TV boots up, try connecting to the Internet.Turn off the TV, unplug the power cable and restart the TV after two minutes.Open your network settings and forget the Wi-Fi network.If your TV is still unable to connect to the Internet, the problem is likely with the device. ![]()
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